THL Gourmet Foods Inc. is one of the leading importers and distributors of Asian food products from the Pacific Rim and other regions of the world. We are currently looking for a Sales Admin Assistant to join our team.

Position Summary:

The Sales Admin Assistant I will primarily focus on general Sales Admin duties, such as order processing and providing support to the Sales team and Warehouse to ensure smooth delivery and service to customers.

Contract length: 9-month

Working Hours:

• 40 hours per week
• 8 hours between 7:30AM to 7:00PM, Monday to Friday

Job Responsibilities:

• Process and accurately enter customer orders into the system.
• Monitor order postings, deliveries, and issue credit notes as required.
• Collaborate with Sales and Warehouse teams to ensure smooth daily operations.
• Coordinate and schedule pickup appointments with carriers
• Communicate with logistics partners to ensure timely and accurate deliveries
• Assist with invoicing and accounts receivable (AR) tasks
• Maintain organized records and support general administrative tasks such as process Return Merchandise Authorizations (RMAs), set up new customer accounts, manage stock adjustments, answer incoming phone calls, assist walk-in/pickup customers etc.
• Perform other duties as required to support departmental functions.

Requirements / Must-Haves:

• Post-secondary diploma or degree in Business Administration or a related field.
• Proven experience in a sales support or sales administration role.
• Must be reliable, responsible, punctual and be able to follow directions.
• Ability to adapt to changing priorities and activities in a fast-paced and deadline driven environment.
• Good attention to details and intermediate knowledge of office software.
• Self-motivated with strong organizational, multitasking, interpersonal and administrative skills.
• Able to working both independently and as part of a team in an office setting
• Positive attitude and enthusiastic.
• Proficiency in verbal and written English.

Assets / Nice-to-Haves:

• 1-2 years of relevant working experience is preferred.
• Experience or training with D365 is a plus
• Proficiency in Mandarin or Cantonese (spoken and written) is an asset to support communication with international customers or suppliers.
• Experience in logistics is an advantage.

Benefits:

• Paid vacation and statutory holidays in accordance with provincial employment standards
• Employee Family Assistance Program

Apply Now:

If you meet the requirements above, please send us your resume by E-mail with the position you are applying for as the “Subject” to hr@thlfoods.com. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

The HR team can be reached through text message, whatsapp or WeChat at 236-334-7369 for any inquiries. Please note that telephone calls will not be received through this number.

THL Gourmet Foods Inc. is committed to meeting the accessibility needs of persons with disabilities, if you need accommodation in relation to the materials or process to be used in the selection, please contact our Human Resources Department via email at hr@thlfoods.com.

Please also indicate where you learned about this employment opportunity.

At THL Gourmet Foods Inc., we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.